Hi Elaine, I just wanted to shoot you an email to let you know how thankful I am for the chance to work with Anna and to let you know how helpful she was this past week, especially since we had a TON of rushes to get out. It was a huge pleasure and relief to work with Anna. She was very professional and made sure to stay on top of all of the orders that were sent to you guys and paid great attention to any rushes I had sent to her. I honestly don’t think I had to follow up on any of them, so she definitely made my life so much easier! I really hope and look forward to the chance that I get to work with her more in the future!
B.C.
(client)
Hi Nicole, I see a lot has been getting done every day since this bulk dropped, which is great.
Thank you all for the hard work and for staying so diligent with these – you guys are awesome!
A.R.
(client)
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T.
(client)
Thanks Kristen for providing such good information. Your talents never cease to amaze me!!
J.M.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Thank you for your continued work, I wanted to reach out quickly to let you know how much I greatly appreciate it. I hope that everyone there and your families have a wonderful new year.
M.G.
(vendor)
5 Stars – Very nice people to work with!
S.S.
(vendor)
Thank you Tom!!!! You guys are the BEST!!!!
I.L.
(client)
Hi Amanda, I am treated very kindly and professionally. I appreciate how everything is well organized and clear. I can usually reach someone quickly for any questions I may have. I hope my service is satisfactory on my end. Thanks so much.
L.T.
(vendor)
I have been working with Blue Streak Docs for many years. The people that work there are always extremely helpful and understanding and have become good friends and work colleagues. I have been working Justine and her team for the last few months and can’t say enough how awesome they are. They keep me up to date on files, they answer back my questions quickly and efficiently. Justine has been a great contact to have with Blue Streak! She usually is my first call in the morning with a bright and cherry attitude. Thanks Justine for all you do !
D.G.
(vendor)
Many thanks for the updated information. My colleagues and I depend on the great services of Blue Streak Docs, daily! The enhancements that Blue Streak make, on a regular basis, are greatly appreciated and utilized by the entire team here.
S.W.
(client)
Ray has been very responsive and I appreciate his service in document recording.
M.G.
(client)
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)
You do really good work and I appreciate you so much. Thank you for being so understanding.
A.H.
(vendor)
Chala, thank you for keeping us updated every day. It’s appreciated much more that you know.
K.M.
(client)
Blue Steak Docs has been a good company to work for. Payments are timely; vendor reps are knowledgeable as to the documents/information required. E-mails are answered with the complete information provided. No problems at this end. Hopefully, this relationship will continue for some time as we have been with this company throughout its history.
L.S.
(vendor)
All looks great, and I am very pleased with both the turnaround and results. We are preparing to send the results and our report to our client shortly, and once I hear back from them, I will update you on their feedback as well. Thank you so much for all of your assistance in this matter and I look forward to utilizing your services again in the future. Have a great day and a lovely weekend!
R.O.
(client)
Just wanted to say thank you for completing the Document Retrieval Requests. You guys are great!
T.J.
(client)
Thank you so much for all your help; don’t know what I would do without you guys! Merry Christmas,
T.J.
(client)
As of late, I would comment that turnaround time has been good, communication and responsiveness has been good (when I have had questions they have been answered in a timely and appropriately manner).
R.C.
(client)
Oh!!! We love BSD. Leigh Ann is the best to work with. We would love to help you all with more orders as we cover nationwide. We can turn them around quickly! BSD is the best to work with.
A.H.
(vendor)
I wanted to reach out to you personally and thank you for all of your recent bulk order requests over the past several weeks, we greatly appreciate it! If there is ever anything we can do to earn more of your business here in Virginia both with daily work volumes and bulk special project orders, please let me know, we would enjoy the opportunity of further growing our company with yours. Again thank you, we truly value what we have with you guys!
B.M.
(vendor)
Most importantly, I just love Jill! She is so wonderful to work with, and just makes my job so much easier. She makes me look better than I deserve with my clients. As always, thank you for everything.
T.J.
(client)
Thanks for your great service!
M.R.
(client)
I have had the pleasure of working with Blue Streak Docs since 2018 and I can’t say enough about the great experience it has been. The staff is incredible and in particular Justine who has been great. As a searcher, the window to obtain information can be limited by the court house so having a quick response or to clarify a request in a moment is essential. I hope to continue our business partnership for many years as this group is a joy to work with.
P.H.
(vendor)