Just wanted to let you know how much we depend upon Mike and Merry. Even when a client is determining if they want a Property Report and ask a question we have no clue how to answer, we can depend on Mike and Merry to give us an educated, concise response to the question asked. Both Merry and Mike educate us on a daily basis. We appreciate them and are grateful they are assigned to our team. BSD is the best.
N.B.
(client)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
You guys are really the only ones who ever ask questions and take the time to actually look into your orders. It is so nice and so refreshing to do work for a company who cares and really understands this industry. I spend so much time working with clients and companies who really just don’t understand what I do, and it is so helpful working for you guys. You really are the best.
S.P.
(vendor)
Good morning. The service and results are top notch.
K.C.
(client)
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W.
(client)
Hello Sam, our company has been using Blue Streak’s recording services for quite a while now. As a matter of fact, we exclusively send all documents to Blue Streak Docs for recording. Thank you.
M.W.
(client)
Hi Nina,yes, it is always a pleasure working with Blue Streak. The work orders are always correct and if we do have any questions your team is always available to answer. We have been working with Blue Streak for many years and we look forward to many more. Thanks
M.L.
(vendor)
We have worked with Blue Streak Docs for several years and have always found them to be very easy to work with and very prompt in responding to any questions that arise. The staff has remained very consistent which helps in developing good relationships between vendors and clients. We especially appreciate Ryan who has done an excellent job managing our account.
S.T.
(vendor)
I have worked with BSD for several years. I have dealt with many people at BSD and have enjoyed speaking with each of them. Leigh Ann has been amazing. When I have questions, she always responds immediately. When I have spoken to her on the phone, it’s like speaking to a close friend. She is a rock star. I always enjoy dealing with her and look forward to continuing to do business with BSD for years to come.
J.H.
(vendor)
SLA’s are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate 100% quality & on SLAs.
A.R.
(client)
I love completing orders for you, and as fast as I can, too! and the More- the Better! 😊 Have a Wonderful Wednesday! 😊 Thank you for your help!
E.W.
(vendor)
Dear Jaime, I love working with BSD! I tell a lot of people about BSD and the professional service that your company has to offer. You are the person that I contact the most because you always have the answer to any question that I ask you. During our telephonic conversations, you are always happy and helpful and professional and I appreciate that. Thank you, Jaime!
R.O.
(vendor)
You guys did such a good job with the bulk project. Really, really, really great work – just great! Almost everything was done by the end of the year which is really what we were looking for. Thank you guys so much.
A.D.
(client)
I love being able to work with Blue Streak Docs. This is a great company and one of the things that make it so are its people. They are always kind, considerate and concerned and ready to help with any questions I may have. They send straight forward orders with exact instructions so there is no problem getting the title they need. In addition, they have a state of the art portal to receive and send orders so I always know where I am with billing. And what is better than that is they always PAY on time. Blue Streak is awesome and any vendor who gets to work with them is truly privileged.
N.F.
(vendor)
Jill, THANK YOU SO MUCH!!! This file has been a real challenge. We appreciate your help!!
L.F.
(client)
I have worked with Josh for the last two months since he started earlier this year. I receive regular follow-up calls and emails regarding orders in process and he has been very friendly, easy to work with and promptly resolves any issues/fee approvals that have come about along the way. A joy to have as my vendor coordinator.
D.T.
(vendor)
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)
Good morning Kristen, I am impressed with how quickly the documents were returned and how efficient your team is. Outstanding customer service! Thank you and have a wonderful day. :)
K.M.
(client)
Hey – wanted to say thanks so much for helping out with the last round of mortgage searches. Your team is great – the research was spot-on and turnaround time speedy, as usual. Thanks again, Kirsten. You guys are great!
L.W.
(client)
5 Stars – Very nice people to work with!
S.S.
(vendor)
I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)
Hi Leigh Ann. I have had the opportunity to work with many vendor partners over the decade that I have been a vendor for Blue Streak Docs. During that time, I have worked with many amazing representatives. With that being said, you have shown a superior level of dedication to the success of our relationship and the support that you give to my company, as well as to me as an individual. You go above and beyond each and every day to ensure that we have everything we need to give Blue Streak Docs the best quality product. Your quick responses to questions prevent delays because we are often able to get resolution in the land records resulting in the ability to complete a search without having to return. This is a quality that is not always common with customers. Blue Streak Docs should take pride in its employee commitment to ensuring that its vendors have access to their vendor teams! It is no wonder that you earned the title of employee of the month! It is definitely well deserved!
S.P.
(vendor)
We appreciate your orders and hope to continue to receive them. Thank you for the opportunity to work with you and please let me know if you have any questions or need anything.
S.W.
(vendor)
Chala, thank you for keeping us updated every day. It’s appreciated much more that you know.
K.M.
(client)
You guys are awesome like always. :) I very much appreciate your help!
T.A.
(client)