Hey Sam, yes it was what we needed. Thank you, I believe that you are going to be our source from now on.
B.T.
(client)
You guys at Blue Streak are really stepping up in the abstracting world! Where others just say no, or give excuses, you guys are saying yes, and perform! As a customer, it feels good to know we have a company out there that is ready and willing to do what it takes to get the job done.
G.G.
(client)
You have been extremely helpful and attentive, and we thank you for this. We will definitely keep Blue Streak Docs in mind for any upcoming cases.
P.F.
(client)
I am really happy with Blue Streak from a process perspective. They have been keeping up with their ETA’s and updates. The have had minimal escalations of their orders.
N.A.
(client)
As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.
A.R.
(client)
Eve, thank you for such a positive and helpful email. I love the new forms and feel that they are user-friendly and efficient. I feel extremely blessed to be a part of such a professional and first-class organization. Have a wonderful day!
H.T.
(vendor)
We have worked with Blue Streak for,I believe, well over 10 years. Your company is my favorite by far! ALWAYS ready to help us help you so we can get exactly what the clients need ASAP. Thanks again for being so responsive to work with! I am taken aback by some of the other companies, who can argue with us when we are only trying to clarify so as to save everyone time and get complete results out.
D.N.
(vendor)
The customer service is excellent. If I have a special project or need something right away, the staff is ALWAYS willing to jump in and help out. This is critical in some time sensitive situations that I run into.
A.M.
(client)
We wanted to let you know it has been a pleasure working with you for our initial set of documents for recording. We are looking to ramp up closing more loans in Q1 of next year. As soon as we have more assignments to record, I will be reaching out.
J.H.
(client)
I truly have to say I look so forward to your work. What a wonderful company… with the kindest people.
R.C.
(vendor)
Great customer service, good prices, and your company is very professional.
N.T.
(client)
I wanted to reach out to you personally and thank you for all of your recent bulk order requests over the past several weeks, we greatly appreciate it! If there is ever anything we can do to earn more of your business here in Virginia both with daily work volumes and bulk special project orders, please let me know, we would enjoy the opportunity of further growing our company with yours. Again thank you, we truly value what we have with you guys!
B.M.
(vendor)
I think you guys are great. You pay in a timely manner, send orders on a regular basis and everyone is always so polite. You all rock. Thank you for your continued business.
J.H.
(vendor)
I have been very happy with the service that Blue Streak Docs has provided over the last several months. We used to have one or two MD Document retrievers, but they moved on to other industries. Now we are exclusively using Blue Streak Docs for all of our MD Doc Retrieval requests. I have received excellent communication with everyone on your staff who always keeps me posted about delays or any other issues. Everyone has always been so helpful. Thanks again and I hope you have a nice evening!
K.A.
(client)
I think that you guys are doing a great job. You are always so helpful. If I think of anything else I will let you know. Thanks for the help.
K.G.
(client)
Hey Kirsten, you all were an absolute pleasure! From your first call with us, to the set up and execution. Everything was flawless and we can’t wait to continue doing business with your company.
J.A.
(client)
I love you guys. Just keep up the good work.
M.A.
(client)
We have worked with Blue Streak Docs for several years and have always found them to be very easy to work with and very prompt in responding to any questions that arise. The staff has remained very consistent which helps in developing good relationships between vendors and clients. We especially appreciate Ryan who has done an excellent job managing our account.
S.T.
(vendor)
As an experienced note investor, I never buy a note without ordering a title swipe from Blue Streak. Blue Streak offers me accurate and useful data, quick turn around and fantastic customer service. The Blue Streak team helps me scale and handle more deals.
J.M.
(client)
Kirsten, it will be great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
We are very satisfied with the service your company provides. Your response time is great which helps us as our clients always want a quick turnaround. Jill Hayden does a wonderful job for us. We have been sending walk-in recordings on a daily basis recently and am told this will continue. Our client needs these recorded as soon as possible. We appreciate all the hard work you do for us on a daily basis.
C.L.
(client)
We are extremely happy with the service and turn-around time. Great job by the staff over there. No new projects but we get them all the time. If we can utilize BSD, I’ll be sure to reach out.
J.B.
(client)
I love completing orders for you, and as fast as I can, too! and the More- the Better! 😊 Have a Wonderful Wednesday! 😊 Thank you for your help!
E.W.
(vendor)
You are one of my favorite vendors and every time we reach out to you for ETAs or Client Escalations, you always do what is needed for us and we really appreciate it.
N.A.
(client)
Kirsten – another GREAT job by your team. Thanks again!
L.W.
(client)