Thank you for all your help. This working from home is such a challenge at times! I will definitely keep your information on hand for the next time I need this type or similar request!
R.B.
(client)
Your products and services are great! We are very happy with the report format and turn times and you all are very good at communicating with us when you receive an order, when there are delays and also answering questions about status and corrections. We are very happy with everything. Thank you!
S.T.
(client)
I LOVE working with you and would LOVE to get more orders!!
E.W.
(vendor)
Hey Nina! We are VERY happy working with you guys! To put it bluntly, we’ve had some really crappy clients in the past, but these days we are fortunate to have only good ones and you’re definitely one of those! Thanks!!!
M.G.
(vendor)
My contact at Blue Streak is always HELPFUL and PROFESSIONAL.
M.W.
(client)
Well what can I say about Justine!!!! She is awesome!!! I can always count on her to answer my emails immediately… get questioned answered. Price quotes and up charges approved… She is a great person to work with. And the best thing is Justine knows I am not an early morning person, so she always waits till 10AM or after to call me…. That is one thing that I really appreciate. It makes it known that I am not just some vendor on the other end of the phone, She has always made me feel part of the team…. inclusive!! I have been a vendor for Blue Steak Docs since November 2007, and its been my pleasure to work for such a great company with great employees like Justine to with.
M.G.
(vendor)
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W.
(client)
Kirsten, I was able to put my report together seamlessly with your results. I really appreciate how prompt your results came and how clear everything was on your documents. I will provide these to my client and let you know if I have any follow up questions or if they see any differences (I can’t imagine they will). Thank you and your team for such great service on this order and I will continue to send orders your way with results like this!
J.B.
(client)
As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.
A.R.
(client)
Well – I will definitely reach out to you in the future for these situations. You guys were amazingly quick.
T.C.
(client)
We appreciate your company’s business and continue to enjoy our business relationship! Thank you for always being so enjoyable and prompt with any requests that I have. Happy Friday 😊
A.S.
(vendor)
I would give Blue Streak a 5 star rating (5 being the highest). We appreciate all the work they give us. The employees at Blue Streak are easy to work with. If we have a question about an order we can always reach someone to get an answer. Thanks again for all the business you give us. We enjoy working with Blue Streak and hope to continue the relationship.
D.R.
(vendor)
Amanda and the team! Just love them. Yes, they communicate, listen to my needs, help where they can and work with me. That’s appreciated.
H.S.
(client)
I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)
I have worked with Josh for the last two months since he started earlier this year. I receive regular follow-up calls and emails regarding orders in process and he has been very friendly, easy to work with and promptly resolves any issues/fee approvals that have come about along the way. A joy to have as my vendor coordinator.
D.T.
(vendor)
Hi Jaime, as for Blue Streak Docs, you guys are my most favorite client. Everyone is knowledgeable and friendly. It’s a pleasure to talk to or correspond with any of the many employees that I have interfaced with over the years we’ve been doing business together. As for Jaime Padgett. She is the one the I currently interface with most often. So I know first hand that she fits the bill re: being knowledgeable and friendly. And she is multi-faceted…she takes care of payment issues (if there are any), keeps track of all of my open orders, answers any questions that I might have about any given order. In other words, I can depend on her to have all the answers and to be personable during all interchanges. Glad to be a part of the Blue Streak family.
C.O.
(vendor)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)
Thank you once again Kirsten you have always been so helpful and on top of my emails/orders and you are truly appreciated.
P.S.
(client)
Blue Streak Docs has been sending several orders to us lately. I feel like we have a good business relationship. Naomi is wonderful to work with. She is very professional and stays on top of getting the work back in. I look forward to continuing our working relationship.
R.F.
(vendor)
We were very pleased with your services and will definitely be using Blue Streak Docs again in the future. I will be back in touch very soon.
L.M.
(client)
We are real estate investors and have used your e-recording services 4 times now over the past month. We expect to use this service 4 more times in the coming month! We have been very satisfied with your services. The prices are very reasonable. Your team is very quick to complete these transactions. Once I send you the documents for recording, I typically receive a response and an invoice within a few hours, and the recording is complete within 1-2 days. Your service has been invaluable in normal times, and with COVID restrictions, it has been indispensable!
W.Y.
(client)
I love being able to work with Blue Streak Docs. This is a great company and one of the things that make it so are its people. They are always kind, considerate and concerned and ready to help with any questions I may have. They send straight forward orders with exact instructions so there is no problem getting the title they need. In addition, they have a state of the art portal to receive and send orders so I always know where I am with billing. And what is better than that is they always PAY on time. Blue Streak is awesome and any vendor who gets to work with them is truly privileged.
N.F.
(vendor)
Y’all pay on time and are not too pushy, which is all I can ask for. I try and keep my turn times down but when I do have a delay you seem to understand. I am happy to work for you all and thank you for being a customer.
B.N.
(vendor)
I have been working with Blue Streak Docs for many years. The people that work there are always extremely helpful and understanding and have become good friends and work colleagues. I have been working Justine and her team for the last few months and can’t say enough how awesome they are. They keep me up to date on files, they answer back my questions quickly and efficiently. Justine has been a great contact to have with Blue Streak! She usually is my first call in the morning with a bright and cherry attitude. Thanks Justine for all you do !
D.G.
(vendor)
Thank you once again Kirsten you have always been so helpful and on top of my emails/orders and you are truly appreciated.
P.S.
(client)